Executive Director Morris has announced the appointment of Erica Mercadel-Hayes as the OPCD’s new NOLA-311 Manager. In November 2018, Mayor Cantrell announced the consolidation of the city’s 3-1-1 services within the existing public safety answering point (PSAP) services provided by OPCD. Mrs. Mercadel-Hayes is currently the 3-1-1 Manager for...
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FOR IMMEDIATE RELEASE OPCD Board of Commissioners Authorize the Consolidation of 3-1-1 Services NEW ORLEANS (November 14, 2018) – The OPCD Board of Commissioners passed a resolution today at their regularly scheduled meeting which authorized the consolidation of 3-1-1 service into the existing 9-1-1 services it provides to the City of New...
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FOR IMMEDIATE RELEASE Orleans Parish Communication District (OPCD) To Hold a Public Hearing on the Proposed FY19 Budget NEW ORLEANS (November 7, 2018) – The Orleans Parish Communication District (OPCD) will hold a public hearing on the proposed FY19 budget presented by Executive Director Tyrell Morris. The meeting will take place at the OPCD...
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We are excited to welcome Cassandra Robert to the OPCD team as our Financial Manager. Cassandra comes to OPCD with over 10 years of experience in finance and accounting. She holds a Bachelor of Science degree in Business Administration from Langston University and a Master of Business Administration degree from Ashford University. Cassandra is...
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Please join us in congratulating Ms. Teresa Thompson on her appointment as the Training & Compliance Manager. Teresa has worked in emergency communications for the City of New Orleans for over 17 years with OPCD and the New Orleans Police Department (NOPD). In this role, Teresa will be responsible for all training programs, quality control...
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FOR IMMEDIATE RELEASE Orleans Parish Communication District To Encrypt Law Enforcement Radio Frequencies NEW ORLEANS (October 17, 2018) – The Orleans Parish Communication District (OPCD) will begin to encrypt all broadcasts of law enforcement radio frequencies starting February 1st, 2019. Only radios that contain the required security...
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Recently, Orleans Parish Communication District (OPCD) was featured in a case study developed by technology partner, QuickBase. In this case study, QuickBase discusses the challenges OPCD faced with staff scheduling and monitoring, along with document tracking and management, and how the adoption of QuickBase technology by OPCD leadership...
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FOR IMMEDIATE RELEASE OPCD Executive Director Tyrell Morris Appointed to Lead National 9-1-1 Standards Writing Group NEW ORLEANS (October 5, 2018) – The Association of Public Safety Communication Officials (APCO International) has appointed OPCD Executive Director Tyrell Morris as Chair of the standards writing group responsible for the...
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OPCD is pleased to announce Executive Director Morris has appointed Juana Green as the Director of Operations effective Sunday, October 7th, 2018. Juana has 20 years of experience in public safety communications and holds a Master’s of Science in Emergency Services Management from Columbia Southern University. In additional to her commitment to...
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Please join us in welcoming the newest member of our team as the Human Resources Director, Mr. David Taylor. David holds a bachelors degree from the University of Mississippi in Business Administration with a concentration in Human Resources. DAVID professional experience includes supporting all human resources functions to include recruitment...
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FOR IMMEDIATE RELEASE OPCD Implements Life-Saving Technology from RapidSOS NG911 Clearinghouse NEW ORLEANS (August 29, 2018) –Orleans Parish Communication District (New Orleans 9-1-1) now has access to the RapidSOS NG911 Clearinghouse – a secure source for emergency data. The first and most important question in every 9-1-1 call is...
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CONTACT EMERGENCIES:
DIAL 911
Non-Emergencies:
504-821-2222
Out-of-Area Emergencies:
504-671-3600
NOLA-311 Non-Emergency City Services:
3-1-1 OR 504-658-2299
Orleans Parish Communication District
118 City Park Avenue, New Orleans, LA 70119
Office: 504-671-3911 | Fax: 504-671-3913
AUDIO REQUESTS
For audio requests for telephone calls, radio dispatch tapes or Incident CAD printouts:
Online:
Click here to request a report.
In person:
Records and Identification Division
715 South Broad Street, 1st floor
New Orleans, Louisiana 70119
OPCD Social Links
NOLA-311 Social Links
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