But also one that can easily mean the difference between life and death for a New Orleans citizen, visitor or emergency responder. As you can imagine, we take this Mission very seriously. We put in a lot of work to ensure that we meet that Mission, each and every day.

First, we only select the most outstanding recruits after they have passed a deliberate and methodical hiring process. Second, we provide those recruits with a multi-layered and rigorous 16-week training program, where they learn to master the cutting-edge, life-saving technology they will use each day while working under the headset. Third, we provide support, guidance and learning opportunities to all employees throughout their careers with OPCD.

Our Vision is to become one of the most highly recognized PSAPs in the United States by providing excellent service to all of our constituents, meeting and exceeding national call answer standards, and employing the best and brightest individuals. OPCD is an equal opportunity employer. We offer training, advancement opportunities and a comprehensive benefits package.

Now that the serious part is out of the way, let’s talk about the fun stuff. We love coming to work. The people we sit next to every day are some of the best you will ever meet, and the work we do together is incredibly rewarding. We like to think of ourselves as a family at OPCD, where we support each other, care for one another, and even let loose a little together.


Medical, Dental, and Vision Coverage Elective Insurance Options:

  • Allstate
  • Aflac
  • Colonial
  • Dearborn
  • NYLife
  • Legal Shield

With our student loan repayment program, Gradifi, OPCD pays $100 per month towards student loans for employees with 1 full year of service and no disciplinary actions.

EAP (Employee Assistance Program) 24 Hour Access/7 Days A Week Counseling sessions with a Magellan Health.

NOMERS (New Orleans Employee Retirement System)

Employee Contribution equals 6% of gross per pay period.

Employer Contribution equals 23% of gross per pay period.

So, if you have a passion for helping others, want a career where no two days are alike,  honestly want to make a difference in your community on a daily basis, and  want to have a little fun while doing it, then OPCD is the place for you.

It is the policy of OPCD to comply with all federal and state laws concerning the employment decisions. Employment decision made by OPCD are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. OPCD decisions that involve employment, advancement, discharge, compensation, training and other conditions or privileges of employment are made in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC) and the Louisiana Commission on Human Rights (LCHR).