Our Staff

OPCD Executive Director Tyrell Morris 2021
Tyrell T. Morris, MBA, CPE – Executive Director

Executive Director Morris came to Orleans Parish Communication District (OPCD) with more than 15 years of success leading operations within high profile diverse public, private and non-profit organizations. During that time, he experienced repeated success driving and leading large-scale operations to ensure standards of excellence and business prosperity. Mr. Morris is a consummate communicator with expertise in cross-functional collaboration and the ability to ensure buy-in and engagement from all stakeholders.

Mr. Morris is also highly accomplished in emergency and crisis management with expertise in leading business-wide projects that make an impact. He is an adept presenter, negotiator, consultant and businessperson able to build and maintain strong relationships across organizational lines and levels while also delivering quality improvements and ROI.

After becoming Executive Director of OPCD, Mr. Morris recognized an opportunity to challenge his staff to consistently seek ways to be their best selves during each and every shift, and so developed the acronym, SHOWUP (S-Sincere, H-Honest, O-Optimistic, W-Well-informed, U-Upbeat, and P-Procedurally compliant). The development of SHOWUP and the buy-in from OPCD staff has been a key factor in enabling OPCD to provide the citizens of New Orleans with top-notch emergency and non-emergency services when they need them most.


Operational Leadership

Wendy G. Ervin, Director of 9-1-1 Operations
Erica Mercadel-Hayes, MBA, Director of NOLA-311 Operations
Neliska Calloway-Hewitt, Operations Manager, A Nights
Nishe Caire, Operations Manager, B Nights
Gwendolyn Douglas, Operations Manager, A Days
Andrea Taylor, Operations Manager, B Days

Administrative Leadership

Domonique Curry, CPE, Chief of Staff
Josiah D. Morgan, MPA, SHRM-SCP, Director of Support Services
Sierra Wallace, Public Engagement Manager
Aliska Landry, MBA, Human Resources Manager
Teresa D. Thompson, RPL, Training & Compliance Manager
Dayton Gibson, Facilities Manager

Technical Leadership

Karl Fasold, ENP, Director of Technology
Ryan Eleew, Associate Director of Technology
Bill Irwin, Technical Operations Manager
Virgilio Guerra, CAD Manager