Our Mission
THE MISSION OF OPCD IS SIMPLE:
OPCD is committed to being the “first first responders” and making a difference by providing emergency communications service to the residents, visitors, and public safety personnel within the City of New Orleans through cooperation, continued education and a commitment to excellence.
OPCD BOILERPLATE
Formed in 1982, the Orleans Parish Communication District is the public safety answering point (PSAP) for all emergency communications via 9-1-1 and non-emergency city services via 3-1-1 within Orleans Parish. The agency employs over 140 individuals and provides emergency medical dispatch, emergency fire dispatch, and emergency police dispatch for the millions of annual visitors and residents of the City of New Orleans. OPCD is a member of the Association of Public Safety Communication Officials (APCO) and the National Emergency Number Association (NENA).
NOLA-311 BOILERPLATE
Since March of 2012, NOLA-311 has been the go-to non-emergency services resource for the citizens of New Orleans. From streetlight outages to pothole repair to blight control and so much more, New Orleans residents can call 3-1-1 to speak with one of our highly trained NOLA-311 service agents about resolving non-emergency issues, 24 hours a day, seven days a week. (Callers from outside the City of New Orleans may dial 504-658-2299.)
MEDIA REPRESENTATIVES MAY REACH
THE OPCD OFFICE OF PUBLIC ENGAGEMENT BY CONTACTING:
Sierra Wallace
Public Engagement Manager/Public Information Officer
Office: 504-671-3617
Cell: 504-432-0378
Email: [email protected]