OPCD Reminds Residents & Visitors of Reporting Options & Technology During Carnival Season


OPCD Reminds New Orleans Residents and Visitors of
Emergency and Non-Emergency Reporting Options and Technology
Available During Final Days of Carnival Season

NEW ORLEANS (February 12, 2021) – During the final days of Carnival Season, OPCD is reminding residents and visitors of options and technology available to them should they need to report emergency and non-emergency situations.

“Carnival Season is a busy time for public safety officials in this city, even while restrictions relating to COVID-19 are in place,” stated OPCD Executive Director, Tyrell Morris. “OPCD wants our visitors and residents to know that we have a host of options available to them should they need to report emergency and non-emergency situations, including text chat, along with picture and video capabilities. Whether you are calling 9-1-1, 3-1-1 or any of our 10-digit numbers, our call takers can quickly and easily walk you through how to use any of these multimedia functions.  

OPCD reminds residents and visitors to first call 9-1-1 or 3-1-1 (or the 10-digit numbers listed below) so a call taker can enable text chat, picture and/or video functionality during the call as needed.

Should you need to report an emergency or non-emergency situation, please follow the guidelines listed below:

Emergencies and Non-Emergencies

      • For Life-Threatening Emergencies, Call 9-1-1 or 504-671-3600

      • For Non-Emergency Situations, Call 504-821-2222

COVID-19 Restrictions

      • To Report Large Gatherings (As the event occurs), Call 3-1-1 or 504-658-2299

      • To Report Business Non-Compliance, Call 3-1-1 or 504-658-2299, or Visit nola.gov/311

Non-Emergency City Services

      • To Request Non-Emergency City Services, Call 3-1-1 or 504-658-2299, or Visit nola.gov/311

About Orleans Parish Communications District
Formed in 1982, the Orleans Parish Communication District is the public safety answering point (PSAP) for all emergency communications via 9-1-1 within Orleans Parish.  The agency employs over 140 individuals and provides emergency medical dispatch, emergency fire dispatch, and emergency police dispatch for the millions of annual visitors and residents of the City of New Orleans. OPCD is a member of the Association of Public Safety Communication Officials (APCO) and the National Emergency Number Association (NENA).


OPCD Contact:
Marcus W. Creel, MS
OPCD Public Engagement Manager
[email protected]