FOR IMMEDIATE RELEASE
OPCD Receives Reports of
9-1-1 Outages in Orleans Parish
NEW ORLEANS, LA (October 7, 2019) – The Orleans Parish Communications District (OPCD) announces that it has received reports of 9-1-1 outages in Orleans Parish. Backup systems have been initiated, allowing OPCD to continue receiving 9-1-1 calls.
Residents and visitors of Orleans Parish are asked to continue to call 9-1-1 as OPCD continues working to resolve the outage issues. If residents and visitors cannot get through to 9-1-1 operators, they are asked to report to their nearest New Orleans Fire Station to receive assistance.
“Our first priority is the safety of the citizens of New Orleans,” stated OPCD Executive Director, Tyrell Morris. “We are working diligently to determine the cause of the issue and to resolve it as quickly as possible. In the meantime, we ask that people in emergency situations continue to call 9-1-1 as we are still receiving calls. If you cannot get through, then please report to your nearest fire station.”
More information will be made available as the situation continues to evolve.
About Orleans Parish Communications District (www.911nola.org)
Formed in 1982, the Orleans Parish Communication District is the public safety answering point (PSAP) for all emergency communications via 9-1-1 within Orleans Parish. The agency employs over 140 individuals and provides emergency medical dispatch, emergency fire dispatch, and emergency police dispatch for the millions of annual visitors and residents of the City of New Orleans. OPCD is a member of the Association of Public Safety Communication Officials (APCO) and the National Emergency Number Association (NENA).
Marcus W. Creel, MS
OPCD Public Engagement Manager