OPCD Implements Life-Saving Technology from RapidSOS NG911 Clearinghouse



OPCD Implements Life-Saving Technology
from  RapidSOS NG911 Clearinghouse

NEW ORLEANS (August 29, 2018) –Orleans Parish Communication District (New Orleans 9-1-1) now has access to the RapidSOS NG911 Clearinghouse – a secure source for emergency data.

The first and most important question in every 9-1-1 call is “What’s the location of your emergency?” Knowing the caller’s location is the first step to dispatching life-saving emergency responders. Unfortunately, due to antiquated analog technology 9-1-1 centers have to rely on slow and unreliable location data for calls from mobile phones.

Through the NG911 Clearinghouse, New Orleans 9-1-1 is now able to receive fast and accurate location information and additional caller data for a large percentage of 9-1-1 calls.  New Orleans 9-1-1 call takers will soon have access to this information through the NG911 Clearinghouse integration into the existing dispatch consoles.

“New Orleans is a very unique city that welcomes millions of visitors a year who often do not have the ability to verbally provide the call taker the needed information to pin-point their location.  This new and exciting technology will help New Orleans 9-1-1 quickly get the right people to the right place at the right time”, says New Orleans 9-1-1 Executive Director Tyrell Morris.

The NG911 Clearinghouse is a centralized and secure location information server that is purpose-built for Next Generation 9-1-1. To learn more about RapidSOS and the NG911 Clearinghouse, visit https://rapidsos.com/ng911clearinghouse/.

About the Orleans Parish Communication District

Formed in 1982, the Orleans Parish Communication District is the PSAP for all emergency communications via 9-1-1 within Orleans Parish.  The agency employs over 150 individuals and provides emergency medical dispatch, emergency fire dispatch, and emergency police dispatch for the millions of annual visitors and residents of the City of New Orleans.  New Orleans 9-1-1 is a member of the Association of Public Safety Communication Officials (APCO) and the National Emergency Number Association (NENA).


For Media Inquires
Contact: Marcus Creel
OPCD Public Engagement Manager
[email protected]

Michelle Cahn
[email protected]
(347) 879-0024