Working Together
So Others Don’t Have To Go It Alone
Message from OPCD Executive Director Morris
As the city of New Orleans continues to respond to the rapid spread of COVID-19, Orleans Parish Communication District leadership has been in near constant communication with leadership from other Emergency Communications Centers across the country in an effort to share knowledge and resources. To more easily and efficiently share the information that has most benefitted OPCD over these past weeks, our team has developed a timeline of events as they have occurred, complete with descriptions of actions taken and links to resources used during this time.
As we all know, the free sharing of useful information between Emergency Communications Centers is a key determining factor in our overall success, not only as an industry, but as a country that finds itself in a dire time of need. With that in mind, we will continue to update the timeline below on a regular basis in hopes that it will help leadership in Emergency Communications Centers, near and far, make more informed and timely decisions during this time of crisis.
Current Operating Status: Level 1
Current Emergency Response Status: Pandemic Level 1
View OPCD Emergency Staffing SOP
Upcoming COVID-19 Educational Events:
WEBINAR: #FlatteningTheCurve – Lessons Learned During COVID-19 & the Future of Public Safety
Thursday, April 23, 2020 | 11:00 a.m. Central Time |View Webinar Recording
- Join us for this half-day event discussing COVID-19 public safety response. Visit carbyne911.com for full schedule of speakers.
- Speakers:
- Tyrell Morris, MBA CPE, Executive Director, New Orleans 9-1-1
WEBINAR: New Orleans 911 Scales COVID-19 Response with Quick Base
Tuesday, April 21, 2020 | 1:00 p.m. Central Time |View Webinar Recording
- Join us for a 30-minute fireside chat with Tyrell Morris, Executive Director of New Orleans 911. With Quick Base, Morris’ team is able to track incidents in real-time, provide visibility to leadership through dashboard reports, and help their community share information.
- Speakers:
- Tyrell Morris, MBA CPE, Executive Director, New Orleans 9-1-1
WEBINAR: Paramedic Chiefs of Canada – COVID-19 Webinar: National Conversation (Part 3)
Thursday, April 9, 2020 | 12:30 p.m. Central Time | View Webinar Recording
- Join us for this next installment for more discussions on Patient Management including IAED Protocol 36 and other topics. Representatives from agencies using Protocol 36 in both level 0 – surveillance mode (Snohomish County, Washington) and level 1 (New Orleans, Louisiana).
- Speakers:
- Facilitators:
– Kyle Sereda
– Webinar facilitation and FirstWatch SitRep: Todd Stout - Guest Facilitator:
– Darren Sandbeck, Senior Provincial Director & Chief Paramedic, Alberta Health Services Emergency Medical Services - Advisors:
– Silvia Verdugo, MD, MPH, Medical Director – FirstWatch
– Pam Farber, RN, EMT-P, Public Health Advisor – FirstWatch - Invited Panel (expected to attend, but COVID-19 and other issues could take precedence):
– Tyrell Morris, MBA CPE, Executive Director, New Orleans 9-1-1
– Terry Peterson, Deputy Director, Snohomish County 911
– Greg Scott, IAED
- Facilitators:
WEBINAR: COVID-19: Public Safety Leaders Virtual Panel Discussion
Tuesday, April 7, 2020 | 2:00 p.m. Central Time | View Webinar Recording
- Hear from public safety leaders on how their organizations are responding to COVID-19. Discussion topics include continuity of operations planning, lessons learned, workforce optimization considerations, and communications strategies. An audience Q&A will also be included.
- Panel leaders include:
- Tyrell Morris, Executive Director, Orleans Parish Communications District
- Scott Brillman, Captain, 911 Director, City of Baltimore
- Jim Lake, Director, Charleston County Consolidated Dispatch Center, SC
- Chuck Spalding, NG9-1-1 Director, Palm Beach County, FL
- Christy Williams, Director, North Central Texas 9-1-1, TX
- Moderator: Glenn Bischoff, Content Writer, Mission Critical Partners
WEBINAR: COVID-19 Q&A with 9-1-1 Center Leaders (Hosted by APCO International and NICE Public Safety)
Saturday, April 3, 2020 | 1:00 p.m. Central Time | View Webinar Recording
- Emergency communication centers are on the front line of the COVID-19 pandemic and are dealing with unprecedented challenges. There is no hard, fast playbook, and that makes information sharing more important than ever. We invite you to attend this brief interactive Q&A session with 9-1-1 center Leaders from San Francisco Dept. of Emergency Services, City of New Orleans Parish Communication District and Miami-Dade Police Department. You’ll hear about their journeys and what steps they’re taking to protect telecommunicators and help them deal with added stress, how they’re coping with higher call volumes, what protocols and screening questions they’re using, what has worked and what hasn’t, and what they’re planning next. This will be an interactive Q&A and information sharing session, so please submit your questions ahead of time to [email protected].
- Panel leaders include:
- Tyrell Morris, Executive Director, Orleans Parish Communications District
- Deborah (Dee Dee) Wesolowski, Police Communications Coordinator, Miami Dade County
- Robert Smuts, Deputy Director, Department of Emergency Management, City and County of San Francisco
WEBINAR: 9-1-1 Leadership Webinar: Response to COVID-19
Saturday, March 28, 2020 | 1:00 p.m. Central Time | View Webinar Recording
- 9-1-1 center leaders from across the country will discuss steps taken to respond to COVID-19.
- Panel leaders include:
- Tyrell Morris, Executive Director, Orleans Parish Communications District
- Karima Holmes, Director, Office of Unified Communications DC Metro 911/311
- Hope Downs, Director, New Hanover County (NC) 9-1-1
- Shinar Haynes, Executive Director, Tarrant Country 9-1-1 Communications District
- Many more…
Updates will be made to this timeline as events unfold during the COVID-19 pandemic.
Please check back regularly for the latest information.
Thank You to Our Technology Partners!