New Orleans Fire Alerting System Agreement Signed

New Orleans, LA (November 21, 2023) Today, OPCD Interim Executive Director Karl Fasold announced the signing of a new agreement with MotorolaSolutions for a new fire station alerting system.  Funded by the American Rescue Plan Act (ARPA), this new system will replace the alerting technology at the 9-1-1 Center and in all fire department facilities to ensure prompt, efficient, and redundant alerting of emergency personnel.

The New Orleans Fire Department and Orleans Parish Communications District will be implementing MACH™ Alert Fire Station Alerting and Automation system, a comprehensive, multi-channel alerting solution for public safety answering points (PSAPs) and Fire Services Personnel. The MACH Alert system will integrate with the Orleans Parish Communications District’s PremierOne® computer-aided dispatch (CAD) system, and disseminate alert information to each of the New Orleans Fire Department stations. This new system will help further improve the speed, efficiency, and safety of firefighter incident response.

The MACH Alert system will provide communications redundancy using both IP Network connections as well as the state-of-the-art statewide Motorola Project 25 (P25) radio network, Louisiana Wireless Information Network (LWIN). This system provides for daily communication and collaboration for agencies across the state, and facilitates coordinated response during emergencies, when every second counts.

“When emergencies arise, we rely on critical systems to alert responders and get them on the way.  This new system is vital for saving time in alerting fire fighters, resulting in faster arrival times.  OPCD is committed to ensuring we have reliable and redundant systems so we can ensure we continue to get the right people to the right place, at the right time better than anyone else in the world”. – OPCD Executive Director Karl Fasold

“Replacing this critical system is vital to the City of New Orleans maintaining our Class 1 fire protection rating.  Seconds count during an emergency and this system replacement will help us ensure we save valuable time in our response.” – New Orleans Fire Department Superintendent Roman Nelson