Accreditation Manager, Teresa D. Thompson has been Appointed as the Lousiana NENA Chapter Vice President We are proud to announce that Accreditation Manager, Teresa D. Thompson, RPL, CPE was appointed to the position of Vice President of the Louisiana NENA Chapter at this year’s Louisiana APCO/NENA Symposium. Nominated by Kory Latiolais...
Read moreLouisiana APCO/NENA Trainer of the Year We’re thrilled to announce that Melinda Guerra has been honored as the Louisiana APCO/NENA Trainer of the Year. This prestigious award recognizes Melinda’s unwavering dedication and exceptional contributions to public safety training in our state. With her innovative teaching methods...
Read more(Friday, March 8, 2024, New Orleans, LA) The Orleans Parish Communication District Board of Commissioners will host its Quarterly Board Meeting on Tuesday, March 12 at 10 AM at 118 City Park Avenue, New Orleans, Louisiana 70119. If you or someone attending needs disability accommodation, please call us at 504-671-3911 no later than Monday...
Read moreCarbyne’s Technology Feature Enables 9-1-1 Callers to be Located During an Emergency (Wednesday, February 7, 2024, New Orleans, LA) Made possible by our technology partners at Carbyne, our 9-1-1 Communication Specialists can send a link to a 9-1-1 caller that once opened, grants our specialist access to the caller’s location and camera to...
Read moreThe Orleans Parish Communication District Urges 9-1-1 Callers to “Stay on the Line and Don’t Hang Up” (Friday, February 2, 2024, New Orleans, LA) The Orleans Parish Communication District (OPCD) today announced the “Don’t Hang Up” campaign to help residents and visitors who require a public safety response, especially during Mardi Gras. If any...
Read moreThe Orleans Parish Communications District (OPCD) has entered into a Cooperative Endeavor Agreement (CEA) with Baptist Community Ministries (BCM) to have a full-time Chaplain dedicated to the first first responders for the City of New Orleans, and provide services to all OPCD team members and their families. “Every 911 phone call we receive is...
Read moreFor more information contact: Meaghan Clark, Director of Communications [email protected] 504-289-1341 OR Emma Skilbred, Public Engagement Specialist [email protected] 504-715-8083 OPCD Board of Directors Votes to Make Karl Fasold Permanent Executive Director (Wednesday, December 13, 2023, New Orleans, LA) – At its quarterly...
Read moreContact: Meaghan Clark Director of Communications 504-289-1341 [email protected] OR Emma Skilbred Public Engagement Specialist 504-715-8083 [email protected] (Monday, December 4, 2023, New Orleans, LA) – The Orleans Parish Communication District (OPCD) has expanded mental health support for its public safety professionals. Made...
Read moreNew Orleans, LA (November 21, 2023) Today, OPCD Interim Executive Director Karl Fasold announced the signing of a new agreement with MotorolaSolutions for a new fire station alerting system. Funded by the American Rescue Plan Act (ARPA), this new system will replace the alerting technology at the 9-1-1 Center and in all fire department...
Read moreEmergency Communications Technology Leader, Carbyne, Recognizes Patranka Jones as Headset Hero Patraneka Jones, an integral member of the Orleans Parish Communication District, since March 2021, has always been driven by a passion for helping people. Whether it’s over the phone with citizens calling for help or in person with her peers...
Read more(Thursday, September 13, 2023, New Orleans, LA) – Orleans Parish Communication District Interim Executive Director Karl Fasold and 3-1-1 Director Erica Mercadel-Hayes are excited to announce the launch of a new, multilingual chatbot 3-1-1 feature from our partners at Citibot. With over 71 languages to choose from, New Orleans residents...
Read moreThe Orleans Parish Communication District (OPCD), located in New Orleans, Louisiana, is requesting proposals to enter into a contract with a licensed, qualified public safety telecommunications company to provide professional services in the provision of Emergency Services IP Network (ESInet) services. These services are to facilitate the...
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