New Orleans 9-1-1 Operations are up and running for all inbound emergency calls. For Verizon cusomers in Orleans Parish who call 9-1-1: If New Orleans 9-1-1 needs to call you back after your 911 call ends, the incoming call from 911 may appear as an unfamilar number, due to a phone company issue. If you
Read moreUPDATE, 8:52, Aug 11: The Shreveport Times has formally apologized to OPCD for the article on AI & New Orleans 911, via email and on their website. An Editor’s Note now posted above the article reads: “Editor’s Note: The original version of this story did not meet our editorial standards. We are conducting a thorough review
Read moreUPDATE, 8:52, Aug 11: The Shreveport Times has formally apologized to OPCD for the article on AI & New Orleans 911, via email and on their website. An Editor’s Note now posted above the article reads: “Editor’s Note: The original version of this story did not meet our editorial standards. We are conducting a thorough review
Read moreAug 11 update: Shreveport times corrects erroneous story about New Orleans 911 & AI. ————————- Aug 7: A message from Orleans Parish Communication District Executive Director Karl Fasold regarding the highly inaccurate Shreveport Times article on New Orleans 911’s usage of AI: The Orleans Parish Communication District (OPCD), the agency...
Read moreAccreditation Manager, Teresa D. Thompson has been Appointed as the Lousiana NENA Chapter Vice President We are proud to announce that Accreditation Manager, Teresa D. Thompson, RPL, CPE was appointed to the position of Vice President of the Louisiana NENA Chapter at this year’s Louisiana APCO/NENA Symposium. Nominated by Kory Latiolais...
Read moreLouisiana APCO/NENA Trainer of the Year We’re thrilled to announce that Melinda Guerra has been honored as the Louisiana APCO/NENA Trainer of the Year. This prestigious award recognizes Melinda’s unwavering dedication and exceptional contributions to public safety training in our state. With her innovative teaching methods...
Read more(Friday, March 8, 2024, New Orleans, LA) The Orleans Parish Communication District Board of Commissioners will host its Quarterly Board Meeting on Tuesday, March 12 at 10 AM at 118 City Park Avenue, New Orleans, Louisiana 70119. If you or someone attending needs disability accommodation, please call us at 504-671-3911 no later than Monday...
Read moreCarbyne’s Technology Feature Enables 9-1-1 Callers to be Located During an Emergency (Wednesday, February 7, 2024, New Orleans, LA) Made possible by our technology partners at Carbyne, our 9-1-1 Communication Specialists can send a link to a 9-1-1 caller that once opened, grants our specialist access to the caller’s location and camera to...
Read moreThe Orleans Parish Communication District Urges 9-1-1 Callers to “Stay on the Line and Don’t Hang Up” (Friday, February 2, 2024, New Orleans, LA) The Orleans Parish Communication District (OPCD) today announced the “Don’t Hang Up” campaign to help residents and visitors who require a public safety response, especially during Mardi Gras. If any...
Read moreThe Orleans Parish Communications District (OPCD) has entered into a Cooperative Endeavor Agreement (CEA) with Baptist Community Ministries (BCM) to have a full-time Chaplain dedicated to the first first responders for the City of New Orleans, and provide services to all OPCD team members and their families. “Every 911 phone call we receive is...
Read moreFor more information contact: Meaghan Clark, Director of Communications [email protected] 504-289-1341 OR Emma Skilbred, Public Engagement Specialist [email protected] 504-715-8083 OPCD Board of Directors Votes to Make Karl Fasold Permanent Executive Director (Wednesday, December 13, 2023, New Orleans, LA) – At its quarterly...
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