City and OPCD Terminate Hexagon Agreement (New Orleans, LA, August 1, 2023) – After careful consideration and thorough evaluation of available options, the City of New Orleans, and the Orleans Parish Communication District (OPCD) have together decided to terminate OPCD’s agreement with Hexagon for the development and implementation of...
Read moreRoutine Maintenance Update
Routine Maintenance Update On Wednesday, July 26th, OPCD and one of our partners performed routine maintenance on our call-handling systems between 8 p.m. & 10 p.m. During that maintenance window, five (5) of the 737 total 9-1-1 calls received were disconnected while in progress. In each case, our Emergency Communications Specialist was...
Read moreOPCD Introduces Interim Director of Technology
OPCD Introduces Interim Director of Technology (New Orleans, LA, Wednesday, July 19, 2023) Ryan Eleew, former Associate Director of Technology for the Orleans Parish Communication District (OPCD), had been named the Interim Director of Technology for the OPCD after the Special Board Meeting on Tuesday, July 11, 2023. At the Special Board...
Read moreOPCD Executive Director Tyrell Morris Announces Last Day
Contact: Meaghan Clark Director of Communications 504-289-1341 [email protected] OR Emma Skilbred Public Engagement Specialist 504-715-8083 [email protected] OPCD Executive Director Tyrell Morris Announces Last Day After thoughtful consideration, Director Morris has informed the Board that he has decided to step away from the role of...
Read moreOPCD’s Employee of the Quarter – Nekia Robertson
OPCD’s Employee of the Quarter Nekia Robertson OPCD believes in acknowledging our staff’s successes to help them develop not only professionally, but to also recognize their own true potential. With that goal in mind, OPCD has created the Employee of the Quarter Award to honor employees who go above and beyond to #SHOWUP for
Read moreOPCD Executive Director Tyrell Morris Announces His Resignation
Contact: Meaghan Clark Director of Communications 504-289-1341 [email protected] OR Emma Skilbred Public Engagement Specialist 504-715-8083 [email protected] OPCD EXECUTIVE DIRECTOR TYRELL MORRIS ANNOUNCES HIS RESIGNATION (New Orleans, LA, Monday, June 26, 2023) – Orleans Parish Communication District (OPCD) Executive Director Tyrell...
Read moreOrleans Parish Communication District to be the First to Implement Carbyne’s New Call Triage A.I. Technology
(New Orleans, LA, Tuesday, June 21st, 2023) OPCD in partnership with Carbyne is pleased to announce this new revolutionary call triage technology that is the first of its kind in the world. Showcased at the National Emergency Number Association (NENA) 2023 national conference in Dallas, Texas with roughly 10,000 9-1-1 emergency response...
Read moreOPCD IN PARTNERSHIP WITH THE CITY OF NEW ORLEANS LAUNCH THE NEW ORLEANS MOBILE CRISIS INTERVENTION UNIT
(New Orleans, LA, Thursday, June 15, 2023) – The Orleans Parish Communication District, The City of New Orleans, and the New Orleans Health Department (NOHD) are proud to announce the launch of the New Orleans Mobile Crisis Intervention Unit (MCIU), a team of trained mental health professionals who will respond to mental and behavioral health...
Read moreOPCD Executive Director Announces the Promotion of Meaghan Clark
OPCD Executive Director Announces the Promotion of Meaghan Clark It is with great pleasure that OPCD announces the promotion of Meaghan Clark to Director of Communications. Meaghan started her career at OPCD as the Public Engagement Manager and since then she has gone above and beyond and has truly been an example of what it
Read moreOPCD Executive Director Announces the Appointment of Ryan Warner
OPCD Executive Director Announces the Appointment of Ryan Warner It is with great pleasure that OPCD announces the appointment of Ryan Warner to Chief of Staff. Mr. Warner has a wealth of executive leadership experience in the public safety field, with a track record of decreasing crime rates and increasing the well-being of New Orleans...
Read moreOrleans Parish Communication District and Carbyne Launch Live Audio Translation Feature for Emergency Communications
(New Orleans, LA, May 15, 2023) – Orleans Parish Communication District (OPCD) Executive Director Tyrell Morris and technology partner Carbyne announce the integration of live audio language translation into its emergency call-taking platform, APEX. This milestone development is aimed at saving lives by assisting callers who are not...
Read moreOrleans Parish Communication District Executive Director Tyrell Morris and District B Councilmember Lesli Harris to Announce New Utility Pole 3-1-1 Reporting Feature
(New Orleans, LA, May 8, 2023) -Orleans Parish Communication District Executive Director Tyrell Morris and District B Councilmember Lesli Harris announce a new 3-1-1 feature that will allow residents of New Orleans to report utility pole issues to 3-1-1 via call, text, chat, or online which will then be sent directly to Entergy, AT&T, or...
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