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OPCD Welcomes Recruitment Class 23-04 

OPCD Welcomes Recruitment Class 23-04  New Orleans, LA (August 7, 2023) The Orleans Parish Communication District (OPCD) is proud to welcome its newest recruitment class of future first responders (Class 23-04). These recruits will complete the agency’s 16-week academy full of academically rigorous coursework, skills assessments, certification...

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City and OPCD Terminate Hexagon Agreement (New Orleans, LA, August 1, 2023) – After careful consideration and thorough evaluation of available options, the City of New Orleans, and the Orleans Parish Communication District (OPCD) have together decided to terminate OPCD’s agreement with Hexagon for the development and implementation of...

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Routine Maintenance Update

Routine Maintenance Update  On Wednesday, July 26th, OPCD and one of our partners performed routine maintenance on our call-handling systems between 8 p.m. & 10 p.m. During that maintenance window, five (5) of the 737 total 9-1-1 calls received were disconnected while in progress. In each case, our Emergency Communications Specialist was...

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OPCD Introduces Interim Director of Technology

OPCD Introduces Interim Director of Technology  (New Orleans, LA, Wednesday, July 19, 2023) Ryan Eleew, former Associate Director of Technology for the Orleans Parish Communication District (OPCD), had been named the Interim Director of Technology for the OPCD after the Special Board Meeting on Tuesday, July 11, 2023. At the Special Board...

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Orleans Parish Communication District to be the First to Implement Carbyne’s New Call Triage A.I. Technology

  (New Orleans, LA, Tuesday, June 21st, 2023) OPCD in partnership with Carbyne is pleased to announce this new revolutionary call triage technology that is the first of its kind in the world. Showcased at the National Emergency Number Association (NENA) 2023 national conference in Dallas, Texas with roughly 10,000 9-1-1 emergency response...

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